BOSTON, Aug. 24, 2026 -- OneView Commerce, a provider of cloud-native, composable commerce technology for retailers, today announced it has signed a contract with Post Office Limited, the UK's largest retail network, to deliver a new electronic point of sale (EPOS) system across all branches. The agreement, awarded under Lot 2 of Post Office's Horizon replacement procurement, is valued at £141 million excluding VAT.
The contract is part of Post Office's wider programme to replace its legacy Horizon system and modernize technology across its branch network, a central pillar of the organization's five-year Transformation Plan. OneView will work alongside Post Office and Accenture, which is separately leading the transition of day-to-day Horizon operations and back-end development, to deliver the new EPOS platform.
Built on OneView's cloud-native, API-first architecture, the new platform will bring a commercial off-the-shelf system to Post Office, enabling the retailer to gain agility and control over store experiences as they transform operations. The OneView solution will enable electronic point of sale, mobile services, customer engagement and clienteling and self-service kiosks, giving postmasters modern, reliable tools to serve their communities.
“We bring a proven commercial solution built on the power of cloud-native technology that will enable Post Office to achieve their EPOS objectives without requiring customization,” said OneView Chief Executive Officer Linda Palanza. “Our team’s deep experience in both retail and complex, large-scale digital transformation in postal allows us to deliver a modern EPOS platform that transforms daily operations, while ensuring services are delivered with the transparency and reliability postmasters need to serve their customers.”
The programme is underway to establish detailed plans, timelines and delivery arrangements for the new technology. The new EPOS system will be configured, tested and introduced in phases to ensure a safe and well-managed transition for Post Office branches.