OneView Named hybris' Global ISV of the year!

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Thanks to our friends at hybris for recognizing OneView as the Global ISV partner of the year. The announcement was made tonight at the 2015 Global Partner Summit in Munich, Germany.
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OneView Commerce Unveils Digital Store Platform that Optimizes Cross-Channel Retail Operations, Customer Engagement and Associate Efficiency

Multi-directional data delivery, analytics, and common enterprise platform combine to deliver on a true cross-channel strategy

BOSTON and NEW YORK CITY—Jan. 13, 2015—OneView Commerce, the retail industry’s leader of digital transformation in the store, today announced its Digital Store Platform that digitizes the store to deliver a more satisfying, engaging shopping experience for customers and optimizes workforce efficiency. The defining power of the digital store platform is its ability to deliver multi-directional content to, from, and among online and physical stores. This flow of cross-channel transaction data enables continuous engagement across all experiences to improve operations, generate more sales, deliver better service and reduce returns. The company is demonstrating the platform and its advantages at the National Retail Federation show, January 11-13, in booth #1405. Read More

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OneView Commerce Improves Fitting Room Experience, Streamlines Business Operations, and Minimizes Returns with First Interactive Touch-Screen Offering

I Got It! drives customer engagement, enables associate optimization and customer service, and captures actionable product and conversion data for all retail channels.

BOSTON and NEW YORK CITY—Jan. 13, 2015—OneView Commerce, the retail industry’s leader of digital transformation in the store, today announced the release of I Got It!, the first interactive fitting room application that empowers customers to shop from the privacy and convenience of their own dressing room. Shoppers can communicate with sales staff, browse styles, receive product recommendations, request merchandise, browse both online and in-store products, add to their basket, and request check out—all from a tablet mounted in their fitting room. Read More

Continuous Engagement on the Customer Journey

The ability of today's educated and wired customers to transcend traditional channel barriers has left many retailers struggling to keep pace. In response, successful retailers are transforming their approach to commerce by demanding One View of the retail landscape — a single view of customers, orders, inventory, pricing, loyalty and more. Smart phones, social networks and interconnected technologies make a “crisp” experience at every touchpoint imperative to attract customers and keep them coming back. Tight margins, complex supply chains and intricate market infrastructure make operating efficiency a must. Based on the engagement-driven digital commerce platform, OneView is making cross channel transformation a reality with retailers around the world.
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The Evolution of Point of Sale — Connect, Engage, Convert

Unlike yesterday’s POS, a modern commerce suite such as OneView Commerce Store, is a customer interaction and engagement platform where business drivers determine which functions will be leveraged at the traditional point of sale. For some retailers, this might be POS functions where mobility brings speed, efficiency and flexibility to existing processes through line busting, on-floor engagement or pop-up stores. For others, opportunities exist to take business processes in entirely new directions by leveraging the online channel to drive more traffic to the store or to capture a 360 degree view of the customer before they arrive in store with integrated appointment booking. This holistic view of commerce has become the defining point of the modern point of sale suite. Next generation POS now ensures that once the customer arrives in the store, associates have the view of customer history, behaviors and plans that allows them to prepare specific cross sell and up sell offers to extend the customer visit into a targeted engagement opportunity.

Key Drivers in the Evolution of Point of Sale

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Enabling Experience
Delivering OneView of the retail landscape to provide a powerful and relevant customer experience at every point of interaction.
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Empowering Commerce
OneView empowers retailers by giving them full control of the store solutions to enable their unique experience.