OneView empowers retail leaders, including our platform contributors Kroger and Australia Post, to get their innovative, competitive, and continuously evolving CX journeys into production fast with results-driven, retailer-led agile programs. We embrace our role to enable each retailer's unique vision with a platform that puts its customers at the center of its technology universe instead of lanes or hardware.
Build it Once, Use it Anywhere
OneView provides the only retail-as-a-service platform that allows a single innovation team to build user experiences and deploy them as required across all touchpoints. With complex infrastructures of traditional, mobile, kiosk and self serve, this means retailers such as Kroger and Australia Post are now positioned to deliver unique experiences from a single code base but with channel relevancy front and center.
Yours, Mine, Ours
Like every tier one retailer, Kroger and Australia Post have significant investments in business-specific legacy processes that present a huge opportunity to mine value from re-use. OneView's ability to embrace a Yours, Mine, Ours environment means they can harvest the benefit from these legacy services while targeting investment into digital transformation in areas that present the most significant business return. This empowers their teams to build user experiences that leverage both new and existing services to maximize customer engagement.
