Magnfying_Glass_Thumbnail.jpgDoes your technology actually support what your customers want?

Not if you’re relying on legacy, siloed or homegrown store solutions applications. Only a single unified platform that enables each channel to respond to the customer's journey by delivering them relevant value at every touchpoint.

The OneView Digital Store Platform provides a comprehensive omnichannel view of customers, orders, inventory, detailed product information and reviews. Moreover, the mobile capability untethers your store associates, so they deliver the highest level of service - everywhere.

It’s all about facilitating more conversions, increasing transaction size and fostering loyalty to deliver superior customer experience.

The cloud-based OneView Digital Store Platform is enabling retailers like Australia Post and Discount Tire to embrace disruptive technologies that directly allow them to overcome the online threat.

OneView’s makes "build it once and use it everywhere" a reality by leveraging our serverless, microservices platform to eliminate dependency on your application vendors to build your transformative customer journeys and then handing you direct ownership of the customer experience via the headless application. We empower you to define, own and evolve your customer experience.

  • One View of the Customer Journey: Integrate to all touchpoints of the customer journey providing associates with a 360-degree view of that journey to better service, influence and convert while in-store.
  • Digital Store Platform (POS):  Efficiently support any device via a single code base and untethers store associates to engage and inform. 
  • OneView Inventory Management: Instantaneously keeps an accurate balance and history of daily trading, the stock platform records, reports and maintains an audit trail that manages the position of all stock in every location allowing you to allocate it by use case.
  • OneView Promotions Engine: A centralized cloud and SOA engine that passes promotions across any channel by analyzing each customer profile and sharing the appropriate promotion based on rules set by the retailer.
  • Omnichannel Framework: A repository of best-in-class use cases including buy online, pick up in store, Find It and book a meeting. All built in collaboration with global retail innovators who have transformed their business via digital engagement.