Pickups, Anywhere

Retail’s most feature-rich Pickup system provides a unified and streamlined experience to serve your customers anywhere. Empower your associates to delight customers with store, contactless and curbside pickups, fast. Created with iteration at its core, get into stores within weeks while having the power to evolve your experience and own your vision.
OneView Pickup Anywhere
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Offer pickups within weeks and evolve experiences continuously

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Feature-as-a-service platform functions for store, curbside, and contactless pickups

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Modern cloud and serverless for scale to handle store transaction volumes

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Headless for control to build unique experiences for customers and associates

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API-first interface to consume orders from any source

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A detailed transaction record consumable by downstream systems

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Receiving and staging enables expanded fulfillment and pickup location options

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Substitution management improves experience, combats inventory availability

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Ease of integration to loyalty to increase relevance and provide compelling offers

 

Since one size does not fit all when it comes to retail experiences, OneView Pickup Anywhere empowers retailers to serve customers when, where, and how needed and gives them the power to get there fast. Using OneView, industry leaders like Kroger extend their existing processes and legacy infrastructure using our pickup engine to offer curbside, contactless, and in-store pickups that respond with scale and speed to unprecedented customer demand.

 

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Request a sandbox to test drive the solution with your team!
Empower your team to serve customers where it matters while enabling your next-generation store reality, now.

Fast Track

4 Weeks

Get to Curb in 4 Weeks

· Instant associate updates via Alerts

· Curate customer communication

· Fast mapping of order via OVC API

· Efficient pickup workflows

· Get to the curb within weeks

 

Get Started

Advanced

8 Weeks

Expand at Curb in 8 Weeks

· Instant associate updates via Alerts

· Curate customer communication

· Expanded fulfillment + order prep

· Deliver value-add workflows

· Add pay@curb options

· Expand your curb experience, fast

 

Get Started

Innovator

16 Weeks

Own the Curb in 16 Weeks

· Instant associate updates via Alerts

· Curate customer communication

· Fulfillment, receiving + staging

· Interactive engagement

· Expanded + complex services
(restricted, bulk, location, etc.)

· Extend pay@curb program options

· Headless control of experiences

· Own your curb, completely

Get Started

ENTERPRISE

The only modern, cloud-native platform to create commerce experiences that matter, anywhere, on-demand.

OneView’s commerce-anywhere approach includes:

· All cart and checkout actions, including recalculation any time required· Intelligent transaction processing engine for any commerce type

· Response to UX actions, prices, discounts, taxes, tenders and more

· Notification from the engine to update UI

· Build your high-value experiences while OneView ensures processing backbone

· Comprehensive transaction log for downstream consumption

· Headless architecture to give retailers agility and control

OneView Digital Store is the only engine capable of building a complete channel-agnostic transaction with all logic to support complex store transactions and platform scale to manage store volumes. With OneView, as customer behaviors shift, you are in control to manage your business effectively. 

 

Get Started

Next Generation POS + Digital Experiences, Fast

Kroger
With a target architecture anchored in control, agility, and innovation, Kroger turned to OneView for a Retail-as-a-Service Platform that empowered them to build customer experiences that differentiate and transform with speed, agility, and purpose. Using OneView Pickup Anywhere, they are enabled to extend the store experience and augment the legacy store infrastructure to offer curbside, no-contact, and in-store pickups capable of responding to unprecedented customer demand. With control to build their own user experience via OneView’s headless infrastructure, Kroger pinpointed specific associate and customer interaction points to create relevant and high-value engagement, fast.
  • Transformed customer experience for grocery pickups at Walgreens
  • All CX built and deployed by Kroger with OneView platform tools
  • Experience reimagined + delivering value to stores within weeks
  • Positioned for rapid response to pickup demand across the enterprise

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