One of the most challenging tasks as a retailer is to provide an experience unique to your competitors. With consumers expecting the same high level of quality across every brand store that...
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One of the most challenging tasks as a retailer is to provide an experience unique to your competitors. With consumers expecting the same high level of quality across every brand store that...
Continue ReadingFrom convenient eCommerce sites to personalized subscription retail services, consumers are finding it easier and easier to shop from home. In today’s world, customers may need a compelling...
Continue ReadingTrends, Technology, Promotions, and Advertising Tips The holidays are upon us once again and if you’re in retail, you’re gearing up for the most wonderful (and busiest) time of the year. To...
Continue ReadingOmnichannel retailers are coming to the realization that to attract, keep, and delight their best customers, they must have the capability to offer the type of journeys and interactions...
Continue ReadingThe buy online, pickup in-store (BOPIS) fulfillment method offers a powerful tool for retailers to compete with pure-play eCommerce players and even beat them at their own game. Hastened by...
Continue ReadingWith more choices than ever before, shoppers are in the driver’s seat. How you treat them is a huge factor in converting casual customers into advocates that tout your brand. Companies...
Continue ReadingBack in 2013, e-commerce had yet to hit its growth spurt and the in-store shopping experience was the de facto standard. Even then, long before the convenience of e-commerce had intrigued...
Continue ReadingFrom the cash register’s distinctive chime that filled the general store, POS systems have evolved to offer retailers a slew of benefits. Today a variety of hardware, and more importantly...
Continue ReadingEven with the huge influence that COVID-19 has exerted, retail commerce remains fragmented. According to Chain Store Age, about half of all consumers prefer to purchase online and half...
Continue ReadingRetailers can no longer count exemplary customer service among their differentiators or core values. Today’s customers demand fast, responsive, personalized service as a prerequisite for...
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